Profil Perusahaan
PT LG Electronics Indonesia berdiri di Indonesia pada tahun 1990. Saat ini, perusahaan LG Electronics Indonesia merupakan salah satu perusahaan besar multinasional yang bergerak dalam bidang produk elektronik, informasi, dan komunikasi dengan jumlah karyawan lebih dari 2000 orang yang tersebar di seluruh Indonesia.
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PT LG Electronics Indonesia Sales & Marketing saat ini sedang membuka kesempatan untuk posisi:
1. IT Assistant Manager
Job Description :
- Will manage a Network infrastructure. (Wireless network, LAN network for Main Office and Branch office
- Will manage an IT Investment, IT Expense, IT Overtime and make a technical proposal document.
- Will manage/operate about our internal global system from LG (Ex. GERP, TMS, WMS and ITMS)
Qualifications :
- Bachelor's Degree from Computer Science, IT or equivalent.
- More than 5 Years experience preferred in the field. (as network engineer)
- Prefer who is familiar to managing/operating a new systems
- Prefer who has an International Certification as Cisco, HPE Aruba or Fortinet and others.
- It will be accepted who completed security course / cyber security course or Security management training course.
- Placement: LG Electronics HO Gandaria Office 8, South Jakarta
2. IT Security Admin
Job Description:
- A Security Admin job role requires a Privacy Security concept, Physical Security concept and Information Security concept.
- It will manage LGEID Service Center office and each Branch Service offices.
- Execute a monthly security task.
- It will provide an internal Security training.
- Coordinate with all related department for handling Company and Personal Information.
- Ensure data privacy related Customer Relationship Management (CRM).
Qualifications:
- College graduated or Bachelor's graduated.
- Graduated an Computer Science or Computer Information System, or related field preferred.
- It will be accepted who completed security course / cyber security course or Security management training course.
- More than 2 Years experience preferred in the field.
- Understanding ISO 27001 related to Information Security Management Systems (ISMS).
- Understand Privacy policy and Personal Information Protection.
- Understand concept of CRM and Company Business Process (Sales and Marketing).
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
3. National Service Manager
Job Description:
- Responsible to all operation of Service Network in Indonesia, direct and indirect channel 2. Monitor and evaluation of the quality and operation of Service Center based upon Customer Satisfaction Index
- Ensure the effectiveness activity in Service Center in accordance with SOP
- Management VOC & VOD and countermeasure program activities
- Able to handle several project at the same time, inter and intra Departments.
Qualifications:
- Bachelor's Degree from Engineering, Statistic major or equivalent.
- Experience at least 5 years in customer service management, preferred from electronic company.
- Have a background leading a number of teams in order to achieve an organization target
- Acquired good understanding of Service, strong team worker and collaborative behavior
- English Proficient (written & verbal) and familiar with MS Office application
- Have good communication skill, negotiation skill fast learner, reporting & presentation.
- Placement LG Electronics Service HO Gandaria Office 8, South Jakarta
4. CS Coordinator
Job Description :
- Monitoring Work In Progress on regional Area
- Handling voice of customer in service center
- Controlling service center daily operational
- Knowledge of electronics troubleshooting will be an advantage.
Qualifications:
- Candidate must possess at least a bachelor's degree from Technic/Statistic major or equivalent.
- Experience 1 year in related field from electronic company however fresh graduates are welcome.
- Intermediate skill in Office Software: Ms. Excel, Power Point, Outlook.
- English Proficient (written & verbal).
- Experience in Customer Service is an advance.
- Have good communication skill, fast learner, reporting & presentation.
- Full time position
- Placement: LG Electronics Service Jakarta
5. Customer Service Network
Job Description :
- Monitoring Work In Progress on regional Area.
- Controlling day to day service center activity and provide support for field obstacles
- Make regular weekly - monthly report analyze service performance toward target and improvements needed
- Handling voice of customer and countermeasure respond needed
- Manage Authorized Service Center and way-of-working to be able to meet good customer service satisfaction level
Qualifications :
- Bachelor Degree in Engineering, Statistic, Information system or equivalent.
- Have experience in Customer Service Management from electronic company is preferred.
- Expert in data management, data analysis.
- Familiar with Microsoft Operation System (Ms. Excel, Power Point, Word).
- Have good communication skill, fast learning, reporting & presentation.
- Fluent in English.
- Placement: LG Electronics Service HO Gandaria Office 8, South Jakarta
6. SAC Project Sales
Job Description :
- Target focus on handling the HVAC, VRF & SCAC Business.
- Many opportunity in Hotel and Hospital project.
- Good relationship with 23 AC & ED dealers.
- Follow up on private and government projects.
- Handling Technical & Spec-In to Dealers, Consultants, Contractors.
Qualifications:
- Bachelor or Bachelor degree of Marketing, IT, or equivalent.
- Experienced as Sales Project more than 2 years.
- Good in communication and fluent in English.
- Detail oriented, honest, and diligent.
- Placement: LG Electronics Bali Branch
7. IT Sales Monitor
Job Description :
- Identifying and prospecting new clients in the IT Monitor Sector.
- Understanding and presenting IT Monitor products and services to potential customer.
- Handle sales for dealer account Medan, Pekanbaru, Batam & Padang (Medan Placement).
- Collaborating with technical teams to tailor solutions to client needs.
Qualifications:
- Bachelor's degree (S1) from any reputable university, Major IT, Engineer, Electro or IT Network hardware or equivalent.
- Willing to do frequent travel to other area for visiting project or dealer.
- English speaking & writing is a must.
- Minimum experience 3 years.
- Placement: LG Electronics Branch Medan & Jakarta
8. SCM Department Leader
Job Description:
- Manage Demand Management
- Manage Logistics Management
- Communication and report to Management team and related parties (including sales team)
Qualifications:
- Bachelor and above of Supply Chain Management or Equivalent.
- 5 years at the same level as Managerial Level.
- Fluent in English
- Must be lead for internal members & strong at time management
- Must controller and manage to related parties with balanced mind-set
- Balance between strategy and tactical Innovation mind-set
- Have good knowledge as Demand and Logistic with bellow details:
- Demand - PSI Operation, Allocation to Branch, S&OP Operation Import process control Logistics - Transportation including bidding, Warehouse mgn't, Cost analysis and mgn't
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
9. Position SCM Innovation Assistant Manager
Job Description:
- Lead deep analysis involving management & operational team of issues/bottlenecks affecting inefficiency operations and end-to-end supply chain business process and initiate business process optimization of demand management & logistic management to gain incremental efficiency & cost reduction.
- Participate in weekly sales and operation planning (S&OP) meetings to review sales.
- Lead Supply chain optimization and/or innovation through tech-based activities such as Robotic Process Automation (RPA), Artificial Intelligence (AI) machine learning, OLAP, Dashboard/Data Visualization, or other headquarter initiatives.
- Lead Supply chain optimization and/or innovation through rule/policy-based activities such as IOD/Sales advancing, Direct Delivery, Collaborative Planning Forecasting & Replenishment (CPFR), or other headquarter initiatives.
- Co-partner with sales planning for market sensing activities to gather, analyze & visualize reports of market facts through Channel data coverage, Channel data reliability, Go-To-Market (GTM) management & Sell-Out management.
- Lead a culture of continuous improvement and innovation working way in Supply chain division.
Qualifications:
- Bachelor's Degree in Industrial Engineering / IT & or equivalent.
- Proven experience at lease 3-5 years in SCM.
- English is a must (written and spoken).
- Microsoft Excel expert is a must. Pivot, OLAP, VBA Macro & Power BI Data Visualization preferred.
- Proficiency in RPA (UIPath, Power Automate), Al Machine Learning & R is a big plus.
- Strong analytical skills and attention to detail in analysis & reporting.
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
10. SCM Demand Planner
Job Description:
- Make sure update on time, monthly Top Down (TD) by PM, Bottom Up (BU) by branches forecasting & price management in GDMI.
- Analyze TD & BU with statistical historical forecast.
- Facilitate consensus forecasting and S&OP with PM, Branches data, Production Plan, R&D to get final forecasting to achieve Good Sales Forecast Accuracy (SFA) with optimize cost.
- Balance forecast number to all Branches to achieve Sales Plan Target.
- Monitoring & give direction PSI Planner to update Final Consensus number.
- Coordination with Distribution Planner to use Consensus Number for allocation to all Branches.
- Manage NPI & EOL by model and giving LINE UP model & net price estimation to all related part as basic for update forecast.
- Update forecast in GDMI & analyze GSCP data to manage the forecast that I/F to G-Plantopia same with PSI from Top Management or Sales Plan Target.
- Report weekly & monthly SCM KPI: SFA, DIO, Inventory Management (DIO, LT, etc), SBI, etc.
- Evaluation PSI Planner Performance & KPI.
Qualifications:
- Bachelor degree of Computer Science / IT, Science & Technology or equivalent.
- Expert using Ms. Excel & data analysis.
- Two years experience in related field.
- Fast learner & able to work under pressure.
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
11. SCM Innovation Member
Job Description :
- Initiate Deep analysis involving management & operational team of issues/bottlenecks affecting inefficiency operations and end-to-end supply chain business process and initiate business process optimization of demand management & logistic management to gain incremental efficiency & cost reduction.
- Initiate & Develop Supply chain optimization and/or innovation through a tech-based experience such as Robotic Process Automation (RPA), Artificial Intelligence (AI) machine learning, OLAP, Dashboard/Data Visualization, or other headquarter initiatives.
- Initiate & Develop Supply chain optimization and/or innovation through rule/policy-based activities such as IOD/Sales advancing, Direct Delivery, Collaborative Planning Forecasting & Replenishment (CPFR), or other headquarter initiatives.
- Data management activities by collect, clean, analyze and summaries large data sets to support business decisions.
Qualifications:
- Bachelor's Degree in Industrial Engineering / IT & or equivalent.
- At least 2 years experience in a related field.
- English is a must (written and spoken).
- Proficiency in RPA (UIPath, PowerAutomate), Al Machine Learning & R is a big plus.
- Strong analytical skills and attention to detail in analysis & reporting.
- Able to work under pressure, less supervision, agile & tight deadline.
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
12. Online Brand Shop (OBS) Digital Marketing
Job Description:
- Identifying effective marketing and promotion contents for LG.com OBS.
- Make a weekly and monthly marketing analytics report.
- Track and analyze customer behavior data.
- Daily traffic and performance check for LG.com OBS.
- Create strategy for customer acquisition and LG Member retention.
Qualifications:
- Bachelor's degree (S1) from any reputable university, Major in Marketing or equivalent.
- English speaking & writing is a must.
- Minimum experience 3 years as Digital Marketing.
- Experienced in online brand activation.
- Have an E-Commerce background is preferred.
- Placement LG Electronics HO Gandaria Office 8, South Jakarta
